Clear priorities during a roofing emergency
Calls taken around the clock
We remain available 24 hours for urgent roofing damage and active leaks.
Exposure reduced first
We focus on safety and temporary weather protection where conditions allow.
Follow-up work defined
We explain the permanent repair required after the immediate risk is managed.
Urgent help when water is getting through
Active leaks, storm damage and displaced coverings can leave a building exposed. Our emergency call-outs are available 24 hours a day in Newton Abbot. When you call, describe the property, visible damage, water entry and safe access. Photographs taken without climbing can help us prepare. Our immediate priorities are to assess risk, limit further exposure and install temporary weatherproofing where conditions allow. Keep away from fallen materials and never step onto a wet or damaged roof to investigate.
Move from temporary protection to repair
An emergency visit may secure the exposed area without completing the permanent repair. Weather, safe access and material needs can all affect what is possible straight away. Once the immediate risk is controlled, we assess the work needed to restore the roof and can help define damage for insurance-related roofing. Planned follow-up in Newton Abbot may involve replacing coverings, flashing or other failed details. We explain what has been made safe and what still needs to be repaired.
Frequently asked questions
What information should I give during an emergency call?
Tell us the property type, what you can see, where water is entering and whether debris has fallen. Mention access restrictions and send safe photographs if possible. Do not climb onto the roof for a better view.
Can you help with insurance-related storm damage?
We can assess visible roof damage, consider temporary protection and define likely repair work. Your insurer decides claim coverage and may require authorisation, so retain photographs, dates and requested documents.
Will the roof be permanently fixed on the first visit?
It may be possible, but not in every emergency. Darkness, weather, unsafe access or unavailable materials can mean temporary protection comes first. We then explain and arrange the permanent repair needed.